Frequently asked questions

How do I create an account?

You need to create an account before taking a course. Click on Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to darrenliewcfp@gmail.com with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to darrenliewcfp@gmail.com

How to report an issue on the app?

For any other issues, please drop an email to darrenliewcfp@gmail.com with the complete issue details.

经常问的问题

我如何创建帐户?

您需要在参加课程之前创建一个帐户。 单击商店屏幕左上角的菜单图标(三条水平线)。 从打开的菜单中,单击“登录/注册”按钮。 单击“注册”。 输入您的电子邮件 ID 和密码以注册帐户。

如何使用访问代码?

您需要在应用程序上创建一个帐户才能使用访问代码。 成功登录后,单击商店屏幕左上角的菜单图标。 从打开的菜单中,单击我的课程按钮。 在打开的屏幕上,单击屏幕右上角的礼物图标。 在此输入您的访问代码。 相应的课程将添加到您的“我的课程”部分。

如何参加课程?

当您购买课程或使用课程的访问代码后,该课程将被添加到您的“我的课程”部分。 单击课程图像即可开始课程。

我在登录时遇到问题,我该怎么办?

您可以单击“忘记密码”链接从登录屏幕重置密码。 我们会将新密码发送至您注册的电子邮件地址。 尝试使用新密码登录。
如果问题仍然存在,请发送电子邮件至 darrenliewcfp@gmail.com,并提供问题详细信息。

我无法访问课程,我该怎么办?

请检查您是否使用与购买/使用访问代码相同的电子邮件。 在“我的课程”部分中检查该课程。 如果课程仍然无法提供,请发送电子邮件至 darrenliewcfp@gmail.com

如何报告应用程序上的问题?

对于任何其他问题,请发送电子邮件至 darrenliewcfp@gmail.com,并提供完整的问题详细信息。